At Punchcut, I worked in multi-disciplinary teams to solve complex design challenges and envision the future of digital products and services across devices. I learned about interaction design, user research, collaboration, and how to address business needs with a user-centric mindset.

Skills

Interaction Design
User Research
Workshop Organization
Prototyping

My ROLE

Interaction Designer

Project type

Full-Time Co-Op Overview

Duration

1 year and 5 months

Over the course of 1 year and 5 months, I worked on 11 projects for clients in the Healthcare, Finance, Automotive, Tech, and Gaming industries in San Francisco, California.

Since these projects are currently confidential, I'm sharing some of the things that I learned at Punchcut instead.

What did I do at Punchcut?

Interaction Design (IxD)

I worked with the Solution Lead, Project Manager, Interaction Designers, and Visual Designers to tackle different design challenges. From creating a virtual assistant for a client in the automotive industry to creating responsive web apps for users with diabetes to enhance their purchase experience.

Some deliverables for these types of projects included:

- Information architecture diagrams
- Nomenclature explorations based on research
- User journeys
- Experience blueprints
- Personas
- Spatial models
- Annotated wireframes and digital sketches
- User flows and prototypes for user testing
- Voice UI user flows and interaction model
- Mobile and web interaction models and guidelines
- Mockup screens and concept scenarios
- Presentations of interaction design patterns explorations

What did I do at Punchcut?

User Research (UxR)

At Punchcut, I was also part of in-home research and user testing sessions with real participants. As a team, we provided the clients with the following deliverables:

- Secondary research reports to understand user needs
- Competitive and comparative analysis reports
- In-home user research reports
- Research synthesis and insights
- User testing insights reports

What did I learn from this experience?

Collaboration is Key

Working alone has its perks, more focus and downtime, but we also need different perspectives to solve problems. Sometimes all we need is another pair of eyes to find the right solution.

Remember Your Users

Our job as UX designers is to advocate for the user and their needs. We should always find the right balance between business and user requirements. Don't forget about your users!

Always Keep Growing

Punchcut's culture is all about being aware of new trends and learn from them. As designers, we should always be growing and learning, not only from books and articles, but from people that surround us.

The Job is a Game!

As designers, we tend to use tools and exercises to spark creativity and think outside the box. At Punchcut, I learned that we can add elements of fun to any task or challenge and make the job, a game.

My experience at Punchcut was fantastic! I was able to work with such an exceptional and talented team. I learned so much from all of my teammates and got to work with top companies hand in hand to enhance people's lives 💛

‍Watch this space in the future for any released projects.